Privacy Policy

Effective Date: April 3, 2026

Cokim ("we", "our", or "us") operates the Cokim mobile application (the "App"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App.

1. Information We Collect

1.1 Personal Information

When you create an account or use our App, we may collect:

• Name and contact information (email address, phone number)
• Account credentials (username, password)
• Profile information (profile photo, preferences)
• Appointment and booking details

1.2 Usage Data

We automatically collect certain information when you use the App:

• Device information (device type, operating system, unique device identifiers)
• Log data (access times, pages viewed, app crashes)
• Location data (with your consent, for finding nearby salons)

2. How We Use Your Information

We use the collected information to:

• Provide and maintain the App's functionality
• Process and manage your appointments
• Send you booking confirmations and reminders
• Improve and personalize your experience
• Communicate with you about updates and promotions (with consent)
• Ensure the security and integrity of our services

3. Information Sharing

We do not sell your personal information. We may share your data with:

• Service Providers: Third-party companies that assist us in operating the App (e.g., cloud hosting, analytics)
• Salon Partners: Nail salons you book appointments with (limited to booking-related info)
• Legal Compliance: When required by law or to protect our rights

4. Data Security

We implement industry-standard security measures to protect your personal information, including encryption of data in transit and at rest. However, no method of transmission over the Internet is 100% secure.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. You may request deletion of your account and data at any time through the Delete Account page.

6. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Correct inaccurate or incomplete data
• Request deletion of your personal data
• Opt out of marketing communications
• Withdraw consent for data processing

7. Children's Privacy

Our App is not intended for children under 13. We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us immediately.

8. Third-Party Services

The App may contain links to third-party websites or services. We are not responsible for the privacy practices of these external services. We encourage you to review their privacy policies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy in the App with a new effective date.

10. Contact Us